Xfinity flex box. Same messages saying call .

Xfinity flex box Wait until they ask you to direct message them. Find out more about our free X1, Xumo Stream Box, and Flex apps. Xfinity Flex is a streaming platform that includes a 4K UHD device, a voice remote, and over 10,000 free movies and shows. If you are no longer a customer, you may see an Unreturned Equipment Fee for the set-top box on your final billing statement. Flex box is very frustrating. By the way, this is the "free" flex box that was sent to me automatically-I did not request it. Xfinity is offering its internet-only customers a free way to stream TV in 2023. This only sometimes works. I sometimes run into this if the Flex box was never activated or if the Xfinity Flex service was removed from your account but the box remains. And now, Xfinity Flex is available to Xfinity Internet non-TV customers across the Comcast footprint! Aug 28, 2022 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. As long as you have xfinity internet, you get a free Flex box. Learn about Xfinity Flex settings. got it hooked up and connected every thing working but the flex box . Jan 26, 2024 · You can reset the Xfinity Flex Box by different methods including resetting via remote, hard resetting Flexbox and Resetting remote. Barely watch 2 seconds and it stops working. Sep 4, 2022 · Hi, my flex box keeps going to a full green or blue screen and I have to unplug the hdmi and plug it back in to fix the issue. Plug it in to any TV and enjoy live TV, voice search, and Xfinity Internet. An official employee, such as myself or whoever is first available, will respond. Sep 26, 2021 · Xfinity Flex Box with Projector Hello, I want to know if the xfinity box works on a projector. Seems the flex box has issues with maintaining a stream without buffering. To install, plug the HDMI cord into your television and the power cord into the wall. Jan 29, 2024 · Xfinity Flex is a 4K streaming device and streaming service available to Xfinity internet-only customers. And with the free flex box is peacock premium. At this point, it’s not an option. I am sorry to hear you have had trouble pairing your headphones to the Flex box. We apologize for the confusion, i f you're an existing Xfinity TV customer, you aren’t eligible for Xfinity Flex. For more information on the product, you can use the link above, or visit us HERE . Goatjo. This means that in order to have a secondary television set up with your Xfinity television service you will need to lease another television box from us. To be honest, it’s shameful this doesn’t work. A drop-down list appears. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. 2 Messages. The box will freeze and display the RDK-03117 message. Supported Gateways: Arris or Technicolor XB6, Arris or Cisco XB3; An eligible X1 TV Box as part of your TV subscription, or a streaming device with Xfinity Flex Learn how to cast select app’s content from your mobile phone to your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. It is included with Xfinity Internet and offers a content-first guide, universal voice search, and easy upgrade options. This is not my first round of issues with the flex box and I can see why use of this is “free”. Comcast is replacing it with Xumo. st/3xDH6FQ. " Jan 1, 2022 · Hello @user_d711cc , thank you for reaching out. On the back, you'll find an HDMI port, USB Nov 28, 2024 · @user_45e1z9 You'll need assistance from an Xfinity Support person in this forum to troubleshoot further. Or you could call 800-934-6489 or try online chat support.   The nearest Xfinity Store is 35 miles away, and I am not driving that far just to return the box. XG1v4 model numbers are AX014ANM or AX014ANC. Learn how you can use the Xfinity Web Remote — a web-based remote control on your computer, smartphone, or tablet — to navigate X1 and Flex with assistive technologies. . I installed it and I get video but no audio. Jun 7, 2021 · I have same problem . Soft Reseting The Xfinity Flex Box. Learn about the voice-controlled 4K streaming box that replaced Xfinity Flex for new customers. I would be happy to look into this for you. When I press pow Oct 23, 2024 · The Xfinity Flex streaming box is included within the cost of the Xfinity Internet subscription. Aug 31, 2023 · xfinity flex box. It costs $15 to sign up for Xfinity internet and comes with a voice remote and an HDMI cable. This has not been the case. Cannot find any way to fix this online. Spent over an hou Learn more about the Netflix app on Xfinity X1, Xumo Stream Box, and Xfinity Flex. Every app works, including the YouTube app, Netflix, Hulu, ECT; the only app that won't work is the Youtube Tv app on the Flex box. Jan 25, 2021 · Everywhere I read, it says Flex can be connected to the internet by ethernet cable. Hi BushyOreo. I asked if I had any equipment that needed to be returned and the customer rep said no. I tried resetting it, unplugging it and plugging it back in, and switching the HDMI port, but nothing fixes it. It gathers a ton of programming—free TV (and music and movie) apps, Xfinity’s vast on-demand library, a handful of free channels, and separate paid subscription services like Max—in one place for easy access. Roku offers a variety of affordable options including streaming Apr 2, 2022 · Thank you for reaching out over Xfinity Forums @FJessica. Aug 2, 2023 · Have had the flex box for about a year with no issues until recently. I later received an email saying I needed to return my flex box and that I was already being charged. Xfinity Flex is a device that lets you access over 250 streaming apps, live channels, and Xfinity services with one remote. May 13, 2022 · When on the phone with the agent I specifically asked if any equipment needed to be returned. Find out more about the Max app on X1, Xumo Stream Box, and Flex. It's supposed to be a universal remote, but it won't connect to anything in this universe including the box with which it arrived. Our flex box sometimes randomly shuts down, and we would like to replace it. Hello, I got an email saying my flex box was delivery nothing Dec 27, 2023 · 6) It appears that both the Xfinity app and the website from the Xfinity servers response does not think I have Xumo service or a Xumo TV Streaming box as this is what it shows: On the Xfinity app under the "Services" tab: Nov 18, 2023 · was reviewing my new xfinity bill as the price had increase since my contract ended but upon review, I saw small print an unreturned box fee for $10. You can also check the sticker located on the bottom panel of the TV Box. Oct 28, 2023 · In the 'To' line, type "Xfinity Support" there. Everything else was working Thermostats computer . Nov 18, 2021 · @user_KKN (error: image launch failed) after staying on the phone with xfinity for more than 40 mins I decided to google the issue bc clearly the tech had no clue. This thing is worthless. When I signed up I specifically declined the flex box because I use other streaming devices but I was told it was “free” and mine to keep. Closed. Xumo Stream Box service comes with a $15 one-time Xumo Activation Fee (plus tax) for new customers. I had purchased my own router and modem. . xfinity flex box. Nov 12, 2021 · Despite Xfinity Flex being a free streaming box, you still pay for the premium services to access your favorite content. Jul 26, 2024 · What is upsetting is knowing that it is possible to reactivate the Flex box, but Xfinity refuses to do so even at the expense of their customers experience being greatly diminished. I went out spent a lot of money bought a new modem because she insisted that was the problem . I probably need a new box, but contacting an actual person at Xfinity is nearly impossible. The "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Jul 24, 2023 · Xfinity Flex is a voice-controlled 4K streaming box designed for Xfinity internet-only customers, offering over 200 live channels. If you are an active customer, there may be a monthly InActive set-top box fee. Let’s see the step-by-step process. Dec 11, 2024 · The Crunchyroll app is available on Xfinity X1, Xfinity Flex and Xumo Stream Box. I’m sorry to hear you lost the Flex box. But is the Xfinity Flex device good enough to consider giving up your Roku Express or Amazon Fire TV Stick? Jan 3, 2021 · To cast select apps’ content from your mobile device to an X1 TV Box or Flex streaming device, you’ll need the following: A supported Xfinity Gateway with Xfinity Internet service. Oct 24, 2022 · I closed my Xfinity account a couple of months ago. But Nothing Like Xfinit's XUMO box that is ALL JUNK !!! I am having a PROBLEMS with Xfinity XUMO box when I try to watch a movie on Peacock maybe 10-15 SECONDS, then it goes to NBC news . I was on the phone for a long time with an XFINITY tech that didn't get anywhere. However, you can use your peacock premium on ANY device that has Peacock, including a roku, you'll just set it up initially on the flex. Jun 24, 2024 · Xfinity Flex has transitioned into our New Xumo Stream Box service. Feb 10, 2024 · I had the Xfinity FLEX box, that started to have problems . Hopefully that will resolve the issue. Seems like this is more to do with the Xfinity Flex box or service. Dec 14, 2024 · Rec'd new Xumo remote with upgraded 'flex box'. Xfinity Flex is the most flexible way to customize and stream what you love all in one place - your TV. A soft reset will restart your Flexbox without losing any of your settings or data. Comcast person told me it was because my modem was end of life . I see that most projectors have an HDMI port, but I see that the Flex box does not have a sound outlet to plug in. There is the Roku Express, which is the cheapest device from the brand and costs about $30. Jan 11, 2024 · We have an xfinity flex box that we’ve had for over 3 years, and we’re planning to move soon while keeping xfinity as our internet provider. What do we need to do to swap our xfinity flex box for a new one? Mar 4, 2024 · Here are troubleshooting tips that will fix the most common problems when the Xfinity Flex TV box is not working, 1. All other rooms upstairs with TVs work great with roku and smart TVs. With this launch, Xfinity customers can now enjoy the world’s largest dedicated anime library, with over 25,000 hours of content and 50,000 episodes across more than 2,000 titles. Sep 22, 2021 · I then tested bandwidth speed on two different devices near the Flex and the speeds where in the 300+ range, so what is the issue? I decided to accessed HBO MAX through Firestick, to test a optional streaming source not a single buffering all evening. Congratulations on the trip! The Flex box is currently only for in home use. This article outlines the steps to complete a factory reset on an Xfinity Flex streaming TV Box. Through the Settings Menu May 21, 2020 · I have an Xi6-A Flex box. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. These instructions should be used for XiOne devices only. Each additional Flex streaming TV Box is just $5 per month. Xfinity Flex keeps disconnecting. When I unplug the HDMI cable from the box and connect it to a DVR I have both audio and vidio. Nov 6, 2024 · I deactivated my flex and need to return it. Upon further review, I’ve been paying an unretu ðÿƒˆjR €"d˜ûÞL_ﾜ&“Ev ¦¼ó‡^¶H¯ßK-yIv ‘ˆA€Å"QßQ_/×Þ¯ýû¹H{€ rŠXžÐeG¶÷(7?°3Yšf¡Ó ýüü$»{„äÊ l ´råU¸ ]Y ô ÷×æ 4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. It’s in an upstairs room… wifi router downstairs. It also integrates with Xfinity services such as Wi-Fi, Mobile, Security, and Home Automation. I have no WI-FI, so I assumed I would be able to use FLEX without a problem. Mar 20, 2022 · Hey @RNesbit8343, thank you for reaching out to Xfinity Support on our Forums. I want to connect my PS4 into the Flex box and have the Flex box forward the signal to the TV. Dec 20, 2021 · We just got a flex box today, current Youtube TV subscribers and are having the same issue. Find out more information on how to watch live and on demand tv with YouTube TV right from your Xfinity Flex streaming TV Box. We appreciate you visiting our subreddit and creating a post. Thanks! Jan 17, 2020 · I received a new xfinity flex box. ! I just want to give you your flowers while your here. Jul 17, 2019 · To use Xfinity Flex, you'll need an Xfinity Flex streaming TV Box. Thursday, August 31st, 2023 11:16 PM. Aug 11, 2020 · The Xfinity Flex is a small, squarish box that measures 5 x 5 x 1 inches; it's about the same height as the Apple TV but with about twice the footprint. Question I currently have the xfinity flex streaming box but saw they have a new streaming box called Xumo ? Want to know what all is different with this streaming box also can anyone tell me if the new Xumo streaming box if it will stay playing all night without going into nap mode like the flex does I like to play a long YouTube playlist at night ands hate when my flex stops playing and goes Mar 22, 2023 · Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. Instead, Xumo Stream Box from Xfinity is the new device alternative for Xfinity internet customers. Its remote is paired only with xfinity flex box and not controlling any other device including TV. Same messages saying call . He sent me a new FLEX box. When Xfinity Flex keeps disconnecting, the problem could be a loose cable or signal interference. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. Feb 29, 2024 · Xfinity Flex is an internet-only service, meaning all usage on Xfinity Flex is streamed over the internet. So it’s ready to go right out of the box. Each Xfinity Flex is shipped with a streaming box, HDMI cord, and power cord. Aug 20, 2023 · Flex box crashes no matter what app is being used. The remote is . The cost of the device is $70. I've called support and received varying answers on whether or not Flex supports Dolby Atmos (yes it does, no it doesn't, I am not sure). Hardware. No other devices on my network have an issue connecting. Oct 31, 2023 · Greetings, @user_c02j21!Thanks for reaching out about the Xfinity Flex charging for an unreturned equipment charge. First, please follow this link for a step-by-step pairing guide https://comca. Oct 29, 2024 · Xfinity Flex features everything you need to self-install the service, a voice remote, and software compatibility with the xFi Gateway router. I dug around my house looking for it — I didn’t even realize I had it. It seems like this product was rushed out if so many other users are having issues with it as well. You might have also placed the box further than the recommended distance from your wireless router. Jun 27, 2024 · Starting today, Xfinity Internet customers with a Flex or Xumo Stream Box have another option for live TV with the launch of Fubo, a sports-first live streaming service that brings together more than 400 sports, news and entertainment networks. Jun 10, 2020 · I have an Xi6-T Xfinity Flex box and I am unable to find any Dolby Atmos content (via voice search for "Dolby Atmos"). Restarting by unplugging and plugging back in usually works, but the box may only work for a short period of time before freezing again. Oct 7, 2024 · Every time I try to use the flex box, the screen goes black. okay. Xfinity For full functionality of this site it is necessary to enable JavaScript. Feb 20, 2022 · @user_406bfb . I had Xfinity bring me OUT another XUMO box, with the remote delivered Today Sun/17/2024 . The first Xfinity Flex streaming TV Box (which is 4K ultra high definition, or UHD, enabled) is included with your Xfinity Internet service. Just in case this will help, the OP problem is still an issue. In the meantime, Roku is armed with various models of its streamers. You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. If you'd like to cancel your service for any reason, you’ll need to return Aug 31, 2023 · Xfinity Flex is a streaming device that supports popular apps like Netflix, Disney+, Hulu, and more. Find out how to get, set up, use, and cancel Xumo from Xfinity (formerly Flex). Finished setup and everything is working fine. Sep 23, 2024 · Do you have an Xfinity flex or xumo streaming box? Make sure you hold on to it in case you ever cancel your service because comcast will request it back or charge you $120.   So what is the next step Note: Xfinity Flex is no longer available for new customers. Video (including from Comcast and NBCUniversal), music, web cameras and the Xfinity Flex guide itself – all of these will count toward your internet usage. Watch 250+ streaming apps with Xumo Stream Box from Xfinity, including Netflix, Disney+, and Peacock Premium. Hours on phone with xfinity, a technician visit… still cuts out constantly. When trying to connect outside your home internet it will ask you to connect to your network. You can check your data usage in the Account section on Xfinity Flex. The device itself is fine. So just put the flex box in a cupboard and use whatever device you like. It also frequently stops working and the re Feb 12, 2023 · I’m on my 3rd flex box. G. Aug 30, 2024 · All other internet access, including devices within about 3 feet of the Xfinity Flex box, were working. Thank you so much, bc of you I am able to enjoy my flex box!!!💐 xfinity please take notes as this is a known issue. Because if anyone had to pay for it XFinity would have to make them actually usable. eccukg yltc iuhjr zijz liird dqy gsgs tmogu hlrbpi rsll