Amplifi alien issues Mar 14, 2023 · Note Process is the same for the AmpliFi Alien. Tap General. The IPv6 option can be enabl I am planning on upgrading my current home internet system to a mesh network. Tap on Apple HomeKit from the property panel. Issues delivered straight to your door or device; From Nov 2, 2023 · 2. For $380, I expected it to last longer. To remedy this follow these steps: 1. From the main Settings section, scroll down to "WPS on LCD" and tap the toggle to enable. Elegantly designed AmpliFi Alien brings revolutionary Wi-Fi 6 benefits to your home. DNS Issues on the LAN. How to Access the DHCP Settings and Configure an IP Address Range. Mar 14, 2023 · Sudden drops in speed could also be confused with stability issues, this article includes some of the same tips found here in addition to some others you can try. May 10, 2023 · See this article for more: Updating AmpliFi. The AmpliFi will proceed to reset. I also tested some of the other high end residential systems, but Unifi has eliminated my issues. I've seen consumer devices with completely broken dhcp implementation. The mesh system can be usage: alien_monitor. * IPv6 improvements. Minor improvements and fix Nov 23, 2023 · Please note that this configuration can only be done on the AmpliFi mobile app. Unfortunately, they advise that using the Alien as a router with Unifi APs/switches can lead to such issues, and they suggested resetting the UCKg2+ when this happens. How can I troubleshoot this on my device? AMPLIFI Alien Router Buffer Issues While Gaming, Streaming, etc. v3. This week I took the plunge and bought 2 Alien routers. So the last month or so I’ve been having internet issues where I’ll be playing a game and lag out randomly/teleport in game/suffer massive ping spike. May 10, 2023 · In the AmpliFi app, run a diagnostics test to see if there are any errors occurring. Alien was not cheap but came highly recommended, and it took me a long time to accept they were causing the issues on my network (I thought it was individual smart products). Oct 22, 2023 · Reset via the AmpliFi App. Problem is, in bridge mode, the alien can not assign VLAN ids for whatever reason, and I am trying to segregate IOT/VPN/Non-VPN traffic on my network coming in from my wifi AP. (Alien and Gamer's Edition only) Beta Firmware Enrollment: To have access to our beta firmware, you will need to sign up for access via the web UI. 4GHz only and then connect your devices to that Wi-Fi. Brand new unit and running into this with firmware 4. Scroll down to the bottom of the screen and tap Factory Reset. HomeKit works super stable except for the latest Siri issues on HomePods which isn’t the Aliens fault. Environmental factors in your home may be causing interference with your AmpliFi system. AmpliFi Alien (AFI-ALN): This kit includes the AmpliFi Alien router w ith the latest 802. The AmpliFi Instant router is not capable of reaching gigabit speeds so does not have the hardware NAT feature; and the AmpliFi Alien has this feature built in so it is not available for configuring on the app. Disabling IGMP snooping to fix issues with some older iPad models. As the title suggests, even though this router is quite user friendly and a "set it and forget it" sort of installation people still run into issues with fine tuning the limited WebUI/iOS/Android app for optimal performance. I chatted with AMPLIFI support about the Unifi devices getting booted regularly. My issue is with the Netgear Nighthawk series route and points I had way more speed. 5. •The IP address given to devices on this network will be 192. It has a unique design with a 4. I had no issues for the 8 months or so that I used the alien, it was basically flawless, and the coverage was good. From amplify: •The IoT network feature is available for AmpliFi Alien, Gamer's Edition, HD, and Instant models starting on firmware version 3. IPv6 improvements. After adding my existing HD mesh and learning how to unpair that thing I got it added to my alien network. Tap the icon of the AmpliFi router. IPV6 - leave enabled if your ISP supports IPV6. Allow the AmpliFi to fully reboot before proceeding to Step 3. If a device is unable to authenticate an IP address or some websites are unable to load, then there could be a problem with the DNS provided by the AmpliFi router. 1. If the slow speeds are seen specifically in one mesh point, this article might address the issue more accurately. Notice on the screenshot to the right, which is what AmpliFi Instant and AmpliFi Alien users will see, this is the last step to enable WPS. Swapped to the Orbi mesh system that handles up to 100 clients. So if you don’t have wired backhaul, Alien may be the way to go. i pay for 1gbps download 30mbps upload from xfinity. Their response - piss off. I replaced every ethernet run in the house with thick heavy duty cat 8 ethernet cable and still had the issue. If the device connects to the wireless network and then loses signal as the device is moved away from the AmpliFi router, you may have an interference issue. Either it's not sending, receiving, or processing DHCPv6 or the ISP is having the problem. Getting all my standard devices connected to the joint 2. 4GHz and continue testing stability. 4ghz. 251. For those devices that seem to connect and then lose signal: place the device within one foot of the AmpliFi router and attempt connection. Disappointing really. Please give the modem up to five minutes to fully reboot. For issues with power adapters please follow this link. Anyone had bandwidth issues. Disabling IGMP snooping to fix issues with some older Apple devices. They’re just too locked down, and lack basic network features like varied wifi channels etc. Removing restrictions to pair AmpliFi HD (AFi-P-HD, AFi-R, AFi-R-G) family devices to AmpliFi Alien. Open up the AmpliFi app. 4/5 broadcast SSID was quick and easy, and setting up the 2. These are a few details of the IoT network feature: The IoT network feature is available for AmpliFi Alien, Gamer's Edition, HD, and Instant models starting on firmware version 3. Mar 6, 2024 · (AmpliFi Instant and Alien do not have hardware NAT) If enabling Hardware NAT does not fix the issue, please take a look at this article to troubleshoot other issues that may be affecting speed: Troubleshooting: Slow Speeds. Jan 8, 2024 · To enable or disable band and router steering on the AmpliFi router, follow these steps: 1. Tap Wireless under the Settings section. Ubiquiti support suggested to switch on all the SSIDs and switch off device for 1 Mar 14, 2023 · The AmpliFi Alien has one WiFi 5 chip for a 5Ghz radio and one WiFi 6 chip that broadcasts in 5Ghz and 2. It still performed Jan 26, 2024 · 2. Troubleshooting: IPv6 Issues; Troubleshooting: Not Getting Gigabit Speeds; Troubleshooting: Unable to Configure Remote Access / AmpliFi Registered to Another Account; Troubleshooting: AmpliFi Stops Broadcasting a Wi-Fi Network (SSID) Troubleshooting: DNS Issues; Troubleshooting: Sudden Drop in Speed; Troubleshooting: Plug-In Cable Error Mar 6, 2024 · Important If troubleshooting with an AmpliFi Instant or AmpliFi Alien system skip this step. There are a few ways to download the support information, through the AmpliFi app or through the AmpliFi web UI. Open the Aug 27, 2023 · If the AmpliFi router's LCD touchscreen display becomes unresponsive or freezes, follow these steps: Disconnect power from the AmpliFi router. Mar 1, 2024 · If you need help with initial install, please see our AmpliFi User Guide. 4 IoT SSID for some of my other home devices was similarly so. Connect power to the AmpliFi router. I've spent the last 2 weeks working with AmpliFi support on an issue with my new AmpliFi Alien router where I see dropped packets and a spike in response time leading to dropped calls (Wi-Fi and VC) and dropped games (PS5 and Switch) - basically anything that needs a solid steady connection. It still wouldn't pair. 1 (31-Aug-22) Introducing an isolated AmpliFi IoT network feature. We checked our cable modem signals, and they were fine. Mine first started with a new alien mesh disconnecting. Nov 29, 2023 · Select 5GHz and test stability on this band. I switched from a 3 node alien setup to the exact same placement with a Unifi setup and it's far more reliable. If there is an IPv6 address error, connect a computer directly to the ISP modem and see if it can get an IPv6 address. Select the AmpliFi router icon. 7-inch touchscreen that allows you to monitor the network and change various settings. Clearly overseas. If it doesn't turn it off. Environmental and Other Factors. Tap to save your settings. I had the Amplifi Alien for 2 years before it started disconnecting all the WiFi and rebooting. Troubleshooting Standalone MeshPoints. According to Spectrum I have a dedicated fiber line (not sharing it with neighbors) and their guy's BIG TOOL (tm) was reading over 900 mpbs for the connection so they're implying it's an issue between the Spectrum Modem and my Amplifi Alien Router. 5. To solve issues related to this you can try two things: 1. Lately, my WiFi speeds have been very inconsistent, particularly download speeds. Increase your network capacity by 4x and boost coverage by 2x, while reducing battery drain in mobile devices. Experience out-of-this-world WiFi range and performance with the world's only 16-stream WiFi router. Apr 24, 2024 · Additional AmpliFi Mesh points; How to Configure AmpliFi Alien to Enable HomeKit. Nov 2, 2023 · Latency Optimization: When using an AmpliFi device that is equipped with this feature you can set a bandwidth limit for devices to help resolve spikes in latency when gaming. Jul 9, 2023 · Before proceeding to follow these instructions, please verify that your AmpliFi system is running the latest firmware and the mobile app is running the latest software. Whereas UniFi wireless mesh creates bottle neck on the link. py [-h] [-v] [-i INTERVAL] [-o] [-s] [-b BLOCK] [-e] ip password Monitors connections and disconnections from your Amplifi Alien network positional arguments: ip The ip address of your main Amplifi Alien Router password The password to your router optional arguments: -h, --help show this help message and exit -v, --verbose So it seems like DHCPv6 is messed up on the Alien. Warning During the upgrade the AmpliFi router will reboot and connection may be briefly lost. (186 m²) with no problems. Remember an Alien router is over twice as expensive as 2 HDs. Since then, my AMPLIFI Alien Wifi6 Router keeps getting errors on IPv6 configuration and IPV6 DHCP isn’t working on my LAN, however my modem as well as IP lookups online are definitely showing IPv6 being handed out to my Modem. The computer (or device Aug 29, 2022 · The Amplifi Alien is a futuristic mesh router that can show you what’s going on with your Wi-Fi network by glancing at its touchscreen. Open a web browser and navigate to our web UI. 3. You'll likely see problems indicated here if IPV6 is causing issues. Try moving the mesh point to different locations of the area being covered. Simple Setup and Management Plug-and-play solution with convenient AmpliFi mobile app. . The Alien MeshPoint shares the same look, physical size, and Wi-Fi specs as the router, but it has just one Gigabit LAN port on the underside. 168. Nov 29, 2023 · Correct the IP range if your devices are having IP address issues. So that’s no longer an Aliens strongest sales point anymore. Toggle on/off router and band steering. Select the image of the router. Features: WiFi 6 16 spatial streams 280 m² (3,000 ft²) coverage 120+ connected devices (4) GbE LAN and (1) GbE WAN port 4. Nov 24, 2023 · Support information is a great way for the AmpliFi team to help diagnose any issues that may be persisting inside the AmpliFi system. Now with all this, UniFi now have Wifi 6 devices in early test stage so it is on horizon. But Alien can use Wifi 6 speed for wireless mesh backhaul. May 9, 2023 · Improve signal by ensuring the MeshPoint's front is facing in direction of the AmpliFi router. 2Gb and I get it, that’s if you’re wired and even then you are lucky to see 900. You can likely tell if the ISP doesn't support IPV6 by viewing the "Diagnose" tab on the mobile app (the globe with the magnifier glass). Enable hardware acceleration - yes Jan 5, 2024 · If you are experiencing unexpected power cycles (rebooting) with an AmpliFi product please read the following article. 1. AmpliFi Alien comes with 2. I have nothing wired at the moment with everything running wirelessly. x. See more about that in the Troubleshooting section below. Some devices can only connect to a 2. What makes me love the amplifi alien for smart home devices is how well it handles and manages the devices between your main network of 5ghz and 2. If issues persist select 2. The values will be in KBPS. iOS Devices . 4GHz frequency network. Other people will have different experiences but when it comes to the AMPLIFI Alien “for me” the biggest positives are the amazing range, and stability. Across the house we have about 50 Wi-Fi devices including IoT things. Open the AmpliFi app. You'll know the AmpliFi router is fully booted when the message "Plug in Cable" appears on its LCD screen. These two modes are meant to help in specific situations. Initially it wasn’t much of an improvement and actually caused some issues so I went ahead and ordered two Amplifi Alien routers for about $430 to test it out and compare with the Nest Wifi Pro. I will be connecting the routers/mesh points wirelessly. After a bunch of research, I have landed on one of these two systems - the AmpliFi Alien and ASUS ZenWifi XT9, but I am open to other suggestions (I have seen the XT12, but they are just so expensive). The diagnostics test is available in the AmpliFi app on the top navigation bar. It is recommended to place MeshPoints in open areas free of thick walls or metal obstructions. Router Move the Ampl Mar 25, 2023 · In the event that you are unable to connect a wireless printer or wireless security camera to the AmpliFi router's Wi-Fi please perform these steps: Band Frequency. Note The Process is the same for AmpliFi Alien routers being used as MeshPoints. whenever i run a speed test to the router directly from the screen on the router or the Feb 27, 2021 · Greetings. I actually just replaced my alien with a udm se / AP for more coverage and future upgradability. there is just one issue i keep thinking about and i’m not sure if that’s just how it is or if it’s something that’s actually wrong. Important Devices sold in kits are hard-coded to one another and cannot be paired to other devices. If your AmpliFi is stuck booting up after the reset please try unplugging the router (and MeshPoints if they are also part of the setup). The AmpliFi Alien mesh kit includes an Alien router (model Fi-ALN-R) and an Alien MeshPoint (AFI-ALN-P) packed together in a fancy box. So far, I'm pretty happy with it. 4GHz band and two 5GHz bands. It supports mesh networking with other Alien routers or Alien MeshPoints and is available in a multi-pack. I ended up biting the bullet and purchased an extra Alien to place in the exact same configuration that I had the 3 HDs. Previous I had a Unifi Security Gateway and 3 AP Pros covering a 3000 sqft home. Overall it was better than any of my previous setups. Assign a Static IP. (Currently at work when I had the thought). I bought the Amplifi Alien last year and have been mostly pleased with it. May 13, 2024 · Removing restrictions to pair AmpliFi HD (AFi-P-HD, AFi-HD-R, AFi-G) family devices to AmpliFi Alien. Speed however, not so much: and I have tried everything from DFS channels, 160mhz etc, but 200-350 is the max I’ll see on my mobile devices. 11ax/ac/n/g, which allows older devices to be perfectly compatible with this router. Mar 11, 2024 · An AmpliFi IoT network allows users to keep their IoT devices in a separate subnet and isolate them at an IP level for increased security. Polished Performance. I've pulled my hair out tonight and never had issues with the Amplifi HD. Select the AmpliFi I like Alien, but given that you can do Unifi DM SE plus a couple pro 6 APs for well under a grand, I'd default to that at this point. It was a lot of work to configure and maintain. If the AmpliFi router is still unresponsive please follow these instructions to reset it to factory defaults. 4Ghz. Jan 12, 2020 · Ubiquiti AmpliFi Alien Mesh: A kit unlike any others. I live in a Victorian house and the Alien signal was worse than that of the HD setup. I have done so, and it has only worked once. Tri-Band Wi–Fi 6 System. 4/5 GHz Wi-Fi 6 and 5 GHz Wi-Fi 5 radios. Launch the AmpliFi app . 7. I am currently running an Amplifi Alien mesh network in my house -- running it in bridge mode -- and I have an opnsense hardware appliance managing my routing. 7" LCM touchscreen Learn more Oct 8, 2023 · 4. Mar 3, 2022 · The Ubiquiti AmpliFi Alien is a cool and weird Wi-Fi 6 router with an out-of-this-world combo of performance, features, and other things. On WiFi sitting right next to it I see about 550 down hey guys! i just received and set up my new Amplifi Alien router and it’s been working great & been stable. Most eufy camera issues spawn from 2. Per Amplifi documentation (very limited lol) they give everything on the IoT ssid a specific IP range. Power up the modem next. Note: To enable HomeKit on your AmpliFi Alien router you will need to be on the same WiFi network and have at least one Apple Home bridge compatible device (Apple TV or HomePod Mini). Standalone Router covers 3,000 ft², combination with unlimited number Alien Routers for additional 3,000 ft² per device. 2. I have a poor wireless signal to my garage and contacted Alien Support about buying a mesh unit to add to the Alien router I already have. The Alien supports 802. AmpliFi customer support sucks and is virtually non-existent. 0. Thing is I'm running these tests over wireless (5ghz) and ethernet - I always get consistent speeds. I recently purchased the Amplifi Alien, and setting it up day 1 OOB was short and sweet. We recently upgrade from Nest WiFi to the Amplifi Alien and while it performs way better than our Nest WiFi did, we were having constant issues on Stadia. Once they are both powered off, plug only the AmpliFi router into power. How to Download Support Information Via the App. Installed the Alien mesh kit two weeks ago, took 15 to 20 minutes and since then it’s running flawlessly. Improved Internet health detection. Wait 10 seconds. May 9, 2023 · Enabling WPS on the AmpliFi mobile app. Chime in and share if you wish, once I get home I'll add mine. The setup was very straightforward, and I wound up hard wiring my PC to one of the satellites to remove a hop. Dec 20, 2023 · AmpliFi Gamer's Edition has two operating modes, Latency and Throughput. Seems unlikely the ISP is having DHCP problems and not knowing about it. If you are still having issues with the app not allowing you to log in after completing a second complete set up of the app, please reset your AmpliFi system following the steps and recommendations in this article: How to Factory Reset AmpliFi. I pay for 1. After performing these steps, the pairing protocol of both the AmpliFi router and the mesh point(s) should be realigned. 4. I have tried multiple modem setups: Arris Surfboard to Alien Router = no IPv6. Changing the broadcast channels can help if the environment is noisy or crowded with other wireless signals; or if you are experiencing slow speeds or disconnections from interference. In theory, if your AmpliFi system's SSID is broadcasting on both bands, your devices should not have any issues, but this is a good way to identify the issue and solve it as well. I know the Alien routers aren’t wifi 6E but I’ve heard great things and really wanted to replace my old setup. I am using a USB adapter, which connects to an AmpliFi Alien router, which is set up with AT&T Fiber. Latency mode is meant to help with networks that are experiencing a lot of issues while gaming or streaming. Launch the AmpliFi app. 11ax WiFi 6 technology and an AmpliFi Alien meshpoint with 1 Gigabit WAN port which can be used for ethernet backhaul connection. I have stopped recommending Amplifi Alien Routers and Mesh systems. Remember to tap the check mark each time to save the configuration before testing. 4 ghz issues where the camera will get confused and try to connect to the 5ghz for some reason, and that creates a lot of stability issues. This can be done from the app's DHCP section, but is explained in more detail in this article: Creating a Static Lease. AmpliFi will check for the newest firmware and you will be prompted to upgrade if there is one available. Nov 29, 2023 · The solution would be to create an Additional SSID that broadcasts 2. Moved and now I have a single AmpliFi Alien that handles my entire 1900 sqft tri-level home with no issues. Minor improvements and fixes. Jul 22, 2024 · The AmpliFi Alien router is a tri-band Wi-Fi 6 router with a 2. I had a similar issue 1 hour after using my brand new Alien Amplifi, the WiFi signal just disappears. eobchuqbmewkskpuzvhnnjcsijyqamgoitzswhxknpqwogmnku